Shipping & Returns
Shipping Policy
Happyland Studio offers shipping to all 50 U.S states, Puerto Rico, Guam and U.S. Virgin Islands.
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Processing time usually takes from 24 to 72 hours from time order was placed. (Processing does NOT mean shipping time, we are referring to time to pack your order)
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As soon as your order is processed you will receive your personalized tracking number at the contact information provided in your order.
Standard USPS shipping usually takes 5-7 business days in transit, depending on the destination. (shipping time subject to change during major U.S holidays or any other events causing delays in mail). We ship by USPS or UPS.
Please make sure to track your item using the tracking number provided to you - as we are NOT responsible for any lost or stolen packages. If your package has been lost or stolen please contact USPS for further assistance and provide your tracking information.
Return & Exchange Policy
Of course, we offer full refunds/replacements for defective items. Please keep in mind:
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All sales are final. We cannot accept returns by law for personal/body care products. Refunds and/or exchanges are considered on a case by case basis. We highly encourage first time buyers to purchase a sample size first. If you simply do not like the fragrance or personal care item purchased, we may accommodate a refund or an exchange as a customer courtesy.
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We suggest that if a product is not to your liking, reselling it on any of many fragrance forums, such as our own Facebook group.
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We strongly suggest sampling first with our 5 ml samples. We want you to be happy, so feel free to get in touch, and you will be taken care of!