Shipping & Returns
Happyland Studios offers shipping to all 50 U.S states, Puerto Rico, Guam and U.S. Virgin Islands.
Processing time usually takes from 24 to 72 hours from time order was placed. (Processing does NOT mean shipping time, we are referring to time to pack your order)
Processing takes place Monday through Friday 9am till 5pm. Orders are not processed on weekends and major U.S holidays.
As soon as your order is processed you will recieve your personalized tracking number.
Standard USPS shipping usually takes 2 - 5 business days in transit, depending on the destination. (shipping time subject to change during major U.S holidays)
Please make sure to track your item using the tracking number provided to you - as we are NOT responsible for any lost or stolen packages. If your package has been lost or stolen please contact USPS for further assistance and provide your tracking information.
Return & Exchange Policy
Of course, we offer full refunds/replacements for defective items, however...
Like most fragrance companies, we can not accept returns or exchanges, as we cannot resell returned items by law.
We suggest that if a product is not to your liking, reselling it on any of many fragrance forums, such as our own Facebook group.
We strongly suggest sampling first with our sample packs.
We want you to be happy, so feel free to get in touch, and you will be taken care of.